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Privacy Policy

Your privacy is important to us

Last updated:

1. Introduction

At Video Downloader, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video downloader service (the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our Service to you:

2.1 Automatically Collected Information

When you visit our Service, we may automatically collect certain information, including:

  • IP Address: We collect and temporarily store IP addresses for security purposes and rate limiting
  • Browser Information: Type of browser, version, and operating system
  • Device Information: Device type, screen resolution, and other device characteristics
  • Usage Data: Pages visited, time spent on our Service, and other usage statistics
  • Cookies: We use cookies to enhance your experience and analyze traffic

2.2 Information You Provide

Our Service is designed to work without requiring personal information. However, you may choose to provide:

  • Video URLs: URLs of videos you want to download
  • Contact Information: If you contact us for support, you may provide your email address
  • Feedback: Any comments or suggestions you voluntarily provide

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Service: To process your video download requests and ensure the Service functions properly
  • To Improve Our Service: To analyze usage patterns and enhance the user experience
  • For Security: To protect against fraud, abuse, and unauthorized access
  • For Rate Limiting: To prevent abuse and ensure fair usage of our Service
  • To Communicate with You: To respond to your inquiries and provide support
  • For Analytics: To understand how users interact with our Service and make improvements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected:

  • IP Addresses: Retained for 24 hours for rate limiting and security purposes
  • Usage Data: Retained for 90 days for analytics and service improvement
  • Download History: Stored locally in your browser and not on our servers
  • Contact Information: Retained only as long as necessary to respond to your inquiry

After the retention period, your information is securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption: Data transmitted between your browser and our servers is encrypted using SSL/TLS
  • Access Controls: Limited access to your information to authorized personnel only
  • Security Audits: Regular security assessments to identify and address vulnerabilities
  • Secure Storage: Information is stored on secure servers with industry-standard protections

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies and we are not responsible for their practices.

We may use third-party service providers for:

  • Video Processing: External APIs to process video download requests
  • Analytics: Services like Google Analytics to understand user behavior
  • Content Delivery: CDN services to improve page load times

These third-party service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services to us.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service:

7.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the Service to function properly
  • Analytics Cookies: Help us understand how users interact with our Service
  • Functionality Cookies: Remember your preferences and settings

7.2 Your Cookie Choices

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

  • View the cookies that are stored on your device
  • Delete existing cookies
  • Block third-party cookies
  • Disable all cookies

Please note that disabling cookies may affect the functionality of our Service.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate personal information
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Request limitation of how we use your information
  • Right to Data Portability: Request a copy of your information in a machine-readable format
  • Right to Object: Object to certain types of processing

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from children under 13 without parental consent, we will take steps to remove that information and terminate the child's account.

If you believe that we have collected such information, please contact us immediately.

10. International Data Transfers

Our Service may be accessed and used by individuals from around the world. As such, your information may be transferred to and stored in countries other than your country of residence.

When you use our Service, you consent to the transfer of your information to other countries for the purposes described in this Privacy Policy.

We take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy regardless of where it is processed or stored.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

When we make changes, we will:

  • Update the "Last updated" date at the top of this Privacy Policy
  • Post a notice on our Service if the changes are significant
  • Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: support@download-master.me

Website: https://download-master.me

Privacy Matters to Us

If you have any privacy concerns, please don't hesitate to reach out.

Contact Privacy Team